The Emotionally Intelligent Payroll Professional

As Payroll Professionals, you wear a lot of hats in your highly demanding role so it’s critical to make the best of every skill in your toolkit as well as continuously be developing new ones. So where do you start? What if we could fast track you and your success by sharing the secrets of highly successful professionals and how they differentiate themselves? So what is their secret?

It is called Emotional Intelligence or EI for short. It is the ability to harness the power of our emotions to fuel a sense of purpose, communicate more assertively, build productive relationships, make better decisions and deal with stressors with ease. In fact, research shows that Emotional intelligence may be even more important than IQ for success at work and in life.


Sound for this online session is streamed directly through your computer or electronic device. Participants will not be provided with a dial-in number.

Please test check your system BEFORE you register. Make sure you are connected via your local desktop (not through your company’s server) to perform this test and view the future presentation. Click here to test your system and for troubleshooting tips.

This webinar will cover the following;

  • Demystify Emotional Intelligence – what it really is and what it isn’t
  • Explain why being emotionally effective is a competitive advantage for Payroll Professionals
  • Review the key components of emotional intelligence and their link to high performance & overall well being
  • Explore the differences between IQ and EQ (Emotional Quotient)
  • Learn proven & easy tips for taking your emotional intelligence skills to the next level

About the Speaker:

Fiorella Callocchia
Fiorella Callocchia,

Fiorella is a highly sought-after Speaker, Consultant and an award-winning HR Expert who is passionate about sharing her best practices with one goal in mind – “helping people achieve more personal and professional success”.

She is the President and Founder of HR Impact, a successful boutique consulting firm which she established after a progressive corporate career in HR & Organizational Development.

Fiorella is a true lifelong learner and practices what she preaches. She holds the CHRL and CMC professional designations in addition to being an accredited Facilitator in Emotional Intelligence. She has led conferences and workshops for the CPA, HRPA, Canadian Management Center, local Boards of Trade and top notch universities including McMaster, Western and Guelph. Fiorella currently teaches Leading with Emotional Intelligence at the DeGroote School of Business, Executive Education - McMaster University.

She is the Author of Canada’s first HR Audit Toolkit, a business best -seller published by Carswell Thomson Reuters. Her insightful and proven approaches have also been featured in leading national publications and her innovative workplace approaches have been frequently quoted by the media. Her next book is already in progress which focuses on self-marketing techniques to land and keep your dream job.

Fiorella believes in giving back as well as paying it forward. She is a strong supporter of community initiatives and has volunteered with Peel Regional Police Services, Carpenter Hospice, Ontario Early Years, Step Ahead and Habitat for Humanity.

Her practical tips are sprinkled with just the right touch of humour and she knows how to quickly engage people to motivate action.

After registering online for this event, you will receive an email confirmation. Confirmation emails are sent approximately 2 business days after the registration has been processed.

Three business days before the live event, you will be sent the link to access the webinar on the scheduled day.

Detailed instructions on accessing the webinar will be emailed to you on the morning of the event.

Cancellations must be received at least 4 business days prior to the webinar date to be eligible for a refund. No refunds will be issued after the login information has been provided.

DURÉE: 90 mins