Introduction to Communication Modules
This interactive presentation is a short overview of the two communication modules. It describes why it is important to improve your written and oral communications and the benefits of these modules.
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Module 1: Introduction to Written Communication for Payroll Professionals
This interactive presentation provides explanations, guidelines and strategies to improve your written communication skills. It covers how to open and close effectively, avoid common errors, write persuasively, handle arrangements, write tactfully, take effective notes, write economically, and write coherent reports.
Taking this module provides certified members with 1.5 hours of CPE.
Cost: Complimentary for members
Module 2: Introduction to Oral Communication for Payroll Professionals
This interactive presentation provides explanations, guidelines and strategies to improve your oral communication skills. It covers how to navigate conversations, simplify information, request information, build rapport, give directions, handle deficiencies, persuade others, and navigate group meetings.
Taking this module provides certified members with 1.5 hours of CPE.
Cost: Complimentary for members.
Full-Day Seminar: Communications for the Payroll Professional
Want more comprehensive communications training? Enrol in our new, interactive seminar especially designed to help payroll professionals build their written, verbal, non-verbal communication skills.