Written & Oral Communication Modules

Introduction to Communication Modules

This interactive presentation is a short overview of the two communication modules. It describes why it is important to improve your written and oral communications and the benefits of these modules.

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Module 1: Introduction to Written Communication for Payroll Professionals

This interactive presentation provides explanations, guidelines and strategies to improve your written communication skills. It covers how to open and close effectively, avoid common errors, write persuasively, handle arrangements, write tactfully, take effective notes, write economically, and write coherent reports.

Taking this module provides certified members with 1.5 hours of CPE.

Cost: Complimentary for members

Module 2: Introduction to Oral Communication for Payroll Professionals

This interactive presentation provides explanations, guidelines and strategies to improve your oral communication skills. It covers how to navigate conversations, simplify information, request information, build rapport, give directions, handle deficiencies, persuade others, and navigate group meetings.

Taking this module provides certified members with 1.5 hours of CPE.

Cost: Complimentary for members.

Full-Day Seminar: Communications for the Payroll Professional

Want more comprehensive communications training? Enrol in our new, interactive seminar especially designed to help payroll professionals build their written, verbal, non-verbal communication skills.

This is a short, complimentary interactive presentation and assessment. For certified members, both Module 1 and Module 2 each count toward 1.5 hours of continuing professional education (CPE). For more comprehensive communications training, register for the seminar Communication for the Payroll Professional.

 

This interactive online presentation is available on a complimentary basis for members only. For certified members, taking both Module 1 and Module 2 counts towards 1.5 Continuing Professional Education (CPE) hours per module. You will be required to register with your CPA number and password when you launch a module. For more comprehensive communications training, register for the seminar Communication for the Payroll Professional.
 

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